Author: David McLean

Top Tips for Improving eCommerce Delivery and Returns

With online shopping booming, Australian online retailers can increase sales and convert visitors to customers by enacting changes to their delivery and returns systems. Delivery, returns, and theft concerns make online shoppers cautious, and this impacts online retailers. It’s not good for a brand’s reputation if deliveries don’t arrive as intended or go missing – as a consequence, brands suffer from poor customer experience.

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