Author: Melissa Wyatt

How to Manage Talk / Listen Ratio in Outbound Call Centre?

Posted by Melissa Wyatt | Mar 24, 2020 | Learn Magazine, Running a Business, Sales |

A few days back, I received a call from an agent of some XYZ company. The agent there was busy...

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Author: Melissa Wyatt

How to Manage Talk / Listen Ratio in Outbound Call Centre?

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