What is the competitive edge in business? Personalised customer service
Customers are always right. And with the growing popularity of price comparison websites and...
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Author: Charles Heunemann
How to choose the right phone and internet services for your business
Running a business is a bit like building a house. You do your best to build your business with a...
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Are your phone lines exposing your business to a potential security risk?
The protection of customer data has become a massive global industry with billions of dollars...
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How the way you communicate with customers can increase business productivity
No matter the size of a company, business owners are constantly looking for ways to improve their...
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Enhancement NOT replacement: technology’s positive impact on customer service
One of the biggest questions in the ‘technology vs human’ debate is: will it steal our jobs? The...
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