You can’t build great UX without measuring experience

User experience (UX) can significantly affect a company’s bottom line and future success. UX...

Financial services and insurance clients say companies ignore their feedback nearly half the time

The financial services and insurance sector is a crowded one. For firms to stand out against their...

Employee satisfaction and retention can significantly affect a company’s bottom line,...

When it comes to describing millennials, stereotypes abound, yet new research by Qualtrics and...

Posted by Bill McMurray | May 10, 2017 | Customers |

While 80 per cent of CEOs believe they deliver a superior experience, only 8 per cent of their...

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