Employee insight trends expected to dominate in the New Year
Organisations are increasingly realising the need to gain a better understanding of their...
Read MorePosted by Bill McMurray | Dec 17, 2016 | People and HR, Running a Business |
Organisations are increasingly realising the need to gain a better understanding of their...
Read MorePosted by Bill McMurray | Dec 1, 2016 | Customers, Sales |
With only a few weeks until Christmas, retailers are gearing up for the busiest period of the...
Read MorePosted by Bill McMurray | Oct 31, 2016 | Learn Magazine, People and HR |
New research by Gallup shows that a five per cent improvement in employee engagement can lead to a...
Read MorePosted by Bill McMurray | Oct 11, 2016 | Learn Magazine, Advertising, Marketing and PR, Writing and Communication |
In today’s era of immediacy, consumers are more demanding than ever. To keep up with customer expectations, it is imperative brands invest in Voice of the Customer (VoC) programs that employ a closed-loop action plan process,...
Read MorePosted by Bill McMurray | Jun 28, 2016 | Learn Magazine, Customers |
Voice of Customer (VoC) programs can deliver significant competitive advantages to organisations...
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