What can you do when disaster strikes? I don’t mean an earthquake or a famine; I’m talking about a lost or stolen laptop or one that’s crashed because you’ve spilled your favourite drink all over it!
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A lot of business owners get discouraged when they find they hit a brick wall when it comes to growing their business. However, having patience, persistence and a belief in the process is key in success. It’s not necessarily about fixing something or making major changes, but just staying the course and being at the right place at the right time.
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Let’s face it; using the term “customer experience” can be like opening up a can of worms in retail. For some, it’s simple – for others, it’s incredibly complicated. Since psychology is all about understanding how people behave, feel and think, it’s a great place to turn when delivering the best experience for our beloved customers.
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When you add due dates to tasks (or put them in your calendar) you’re mostly just using them as a clumsy ranking system and diluting their effectiveness in the process. Time is, after all, linear. Saying I will work on one task tomorrow and another task the day after that is identical to assigning them a number in a hierarchical list. Except when you’re not.
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The coronavirus has certainly magnified the ongoing challenge for many business owners,...
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Do you ever feel that somedays it’s like “ground hog day” and the wheels keep spinning? I’m...
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Diversified and recurring revenue streams have never been more appealing as businesses work to...
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A lot of coaching interventions are moving to coach the team as a whole, but buyer beware. Seminal...
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The destructive effects of the coronavirus pandemic have forced businesses to face some hard...
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While cyber threats continue to be a massive drain on business productivity, there is another,...
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For most of us, we look at productivity as being a goal post of sorts. We strive to be more...
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Now is the time to innovate, to get set up for the new normal, to be on the front foot as we...
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